Delete your Yomex account
How to request account and data deletion from Yomex
Yomex lets you request full account and data deletion at any time.
How to request deletion
- In the app: Open your profile (Settings > Data Rights), choose Delete Account, and follow the confirmation steps. To erase stored data while keeping your sign-in account, choose Clear Data instead.
- By email: Send a deletion request to privacy@useyomex.com from the email linked to your Yomex account. We may verify your identity and will confirm when your request is complete.
What we delete
Account deletion removes your Yomex profile, sign-in account, financial records, budgets, goals, debt history, projects, saved receipt files, assistant conversations, memory, and in-app response feedback from active systems, subject to the retention exceptions below.
What we may keep and for how long
Limited records may be retained where needed for legal obligations, security, fraud prevention, disputes, or documenting a privacy request. Backups may retain deleted data until they expire under the applicable backup lifecycle. Deletion does not erase records held independently by banks or app stores, or copies you exported. Deleting your account does not cancel an app-store subscription; cancel it separately through the store.
For more on how we handle your data, see our Privacy Policy, including the Delete your account section.