A little help.
A clearer next step.
Start with a guide, find an answer, or reach the team when you need a person.
Getting started ↗
Build your first useful money picture, one step at a time.
Contact support ↗
Get help with an account, a transaction or something unexpected.
Common questions.
Can I use Yomex without linking a bank?
Yes. Manual accounts and transactions give you a place to start. Bank connection is optional and available for supported institutions on eligible plans.
How should I start recording transactions?
Choose an account, check its balance and record a few recent purchases. Check dates, currencies and transfers. If you import records, review them before entering the same activity again.
Where do I find my plan’s price?
Open the subscription options in the app. The store price, currency and billing period are shown before you purchase.
Why does a projection look different from my bank balance?
A bank balance describes an account now. A projection depends on recorded activity and planning assumptions. Check those inputs and any missing or pending activity before relying on it.
Can Elio get something wrong?
Yes. AI explanations can contain errors, and incomplete records affect the picture. Verify important figures and use qualified local help for decisions that require it.
How can I request account deletion?
Use the account deletion instructions linked below. They explain how to make a request and what information is needed.